Tweet Hilton Hotels & Resorts (UK) Comments. A collection of hotels that gives you the peace of mind to travel independently. Privacy policy | Site usage agreement. You can find contact details for Hilton above. We believe that our Hilton team engaged with sensitivity to … In my case some of the points I had purchased from Hilton and 45,000 points transferred from Virgin Atlantic. A free inside look at company reviews and salaries posted anonymously by employees. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Apparently Hilton has a policy that allows the property in question to try to resolve guest complaints. Hilton Worldwide consumer reviews, complaints, customer service. Hilton spokesman Glennie said company records show Hilton worked to resolve the complaint in 2018. I’ve been a HH for 20 years and a Diamond member four years and have just the worst customer service via complaint phone ever. Learn about Hilton culture, salaries, benefits, work-life balance, management, job security, and more. *What is your issue? ... Hilton Worldwide Guest Assistance Number: [redacted] Guest Assistance has issued a refund for one night Please allow business days to receive Thank you Useful. Ignored by the DoubleTree hotel team, on March 31, I also filed a complaint through Hilton Guest Assistance, through Hilton corporate’s website. See Latest. Count on Hampton to deliver quality, value, consistency and service with a smile. Call Customer Care on 1-800-HILTONS (1-800-445-8667), Email Christopher Nassetta (CEO) on christopher.nassetta@hilton.com, Email Customer Care on guest.correspondence@hrcc-hilton.com, Call Hilton Worldwide Headquarters on 703 883 1000. Region Number; U.S. & Canada (includes USVI & Puerto Rico) 888-4HONORS (888-446-6677) TDDY / TTY + 1-833-456-3244 Canopy is the fresh,neighborhood hotel that delivers a positive stay. @peterporkolab Thank you for your comments, we will share your feedback with our Brand Management. A collection of unique hotels appealing to travelers seeking local discovery. Now if you pay for a stay for business and make a points stay for leisure in a consecutive stay you will not get credit for your stay you paid for. Waldorf Astoria Collection The luxury brand offering a unique service experience and the world's landmark hotels. Share Report Copy. Comments are moderated so may not appear immediately. Hampton by Hilton is one of the largest hotel franchises in the U.S.. Representatives are on both channels 24/7 and tend to respond within an hour. I used the Hilton … This woman brought my wife to tears on the day she was burying her mother. The reader should forward the email confirmation with a note that they would like to open a Guest Assistance file to diamond@hilton.com and then list the issues in a concise way (use bullets or numbers). –CM, @Delnero111507 We will be happy to assist you. All product and company names are trademarks or registered trademarks of their respective holders. I immediately got an automated response email asking for details so I gave my booking info and shared chain of … Thanks. Guest Assistance Program: Online Complaints: $25 per complaint administrative fee. Warm. @GuYihui We apologize for any frustration. US: 1-844-HICURIO (442-8746) Int: +800 4445 8667 Hilton Hotels & Resorts believes there’s no need to choose between the two. Hilton Sandestin Beach Golf Resort & Spa: Hotel Complaint - See 3,440 traveler reviews, 1,305 candid photos, and great deals for Hilton Sandestin Beach Golf Resort & Spa at Tripadvisor. Customer service contacts and company information. Premier Meetings & Events hotels in highly sought-after urban and resort destinations. If you have your documentation ready, select Continue and then Upload Files below. A micro-hotel with an urban vibe in prime global locations. The hotel that turns travel into a human experience again. To complain through social media, shoot a message to the Hilton Facebook page or tweet @HiltonHelp.